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        Version française
NEWSLETTER # 3 - January/February 2013     
     
 
  #  Procedures to follow if you are hospitalised!  
Are you insured by APRIL International Expat for medical expenses? This newsletter takes you through the procedures to follow to ensure your claim is processed promptly if you are admitted to hospital, wherever you are in the world! 
 
Going into hospital in the next few weeks?
How and when to contact us

If you are going into hospital, you need our prior agreement.
To arrange this, please contact us by calling:
- from the USA and Canada, (+1) 866 299 2900 (Freephone),
- from other American countries, (+1) 305 381 6977 (reverse charge),
- from countries in the Asia-Pacific zone, +66 (0) 2 645 3336,
- from other countries, +33 (0) 1 73 02 93 99. 
 
To ensure your hospital stay is covered under your policy, you will be asked to have your doctor fill in a form: the Confidential Medical Certificate should be returned to us 5 days before your admission.
In the event of emergency hospitalisation, you must contact us as soon as possible. 
 
We will then contact the hospital and settle your bill for you; you’ll have nothing to pay!  
 
If you do not follow this procedure: 
- an excess of 20% will be deducted from your reimbursement,
- send us your hospital bill along with all the supporting documents you have by post to the following address:
APRIL International Expat, 110 avenue de la République, CS 51108, 75127 Paris Cedex 11, FRANCE.

The direct payment service for hospital charges is not available if you have French Social Security top-up cover.
 
You can also find out how to make a claim under your policy by visiting our new YouTube channel!
 
 
 
 
 
 
 
 
 
 
  #  News from our partners
  #  Sponsorship in Australia
Emergency in Mali: Handicap International launches an appeal for donations
 
Due to the urgent situation in Mali, Handicap International is organising an appeal for donations.
Handicap International is fighting against the dangers posed by weapons and explosive remnants of war in Mali. The association is also preparing to resume the distribution of emergency aid

Today, the association needs more resources to strengthen its emergency response!

APRIL International Expat supports Handicap International and the Nicolas Hulot Foundation for Nature and Mankind.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

APRIL International is currently sponsoring four young people on a year-long trip of discovery around Australia.


Axelle, Marine, Jeremy and Selim are writing a blog in which they share their international experience on film!  APRIL International is insuring their health throughout their journey.
 
          
 

If you know of any young people who are setting off on an adventure and blogging about their journey, we can sponsor them! Simply contact us by email.
 

 
Follow us on Facebook and Twitter!
 
 
  #  Our teams are expanding to offer you even better service 
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We increased our headcount in 2012 and will continue this trend in 2013. Around twenty new hires are planned in our management offices in Paris, Mexico City and Bangkok this year. 

 

Every day, our multilingual advisors work with hospitals around the world to process hospitalisation claims 24 hours a day and 7 days a week.

 

With our recent and future hires, we aim to continually improve our performance and process your claims for reimbursement in the shortest possible timescales.

 

There are currently 13 vacancies at APRIL International Expat ! 

 
 
# If you have any questions on your policy, contact us:
 

- by telephone on: + 33 (0)1 73 02 93 93

Monday to Thursday 8.30 to 18.00

(8.30 to 17.30 on Friday) – Paris time


- by e-mail at:

or log into the customer zone
               
 
 
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Headquarters:
110, avenue de la République - CS 51108 - 75127 Paris Cedex 11 - FRANCE
Tel: +33 (0)1 73 02 93 93 - Fax: +33 (0)1 73 02 93 90
 
Public limited company with capital of €200 000. Registered with Companies House in Paris under number 309 707 727.
Insurance intermediary - Registered with ORIAS under number 07 008 000 000 (www.orias.fr)
Prudential Supervision Authority - 61, rue Taitbout - 75436 Paris Cedex 09 - FRANCE.
 
 
 
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